Terms of service

Last Updated: 7/1/2026

Welcome to Novairely!

These Terms and Conditions (“Terms”) govern your use of our website and services, including all orders and through Novairely.com. By accessing or using our website, you agree to comply with these Terms, so please read them carefully.

1. General Information

  • Business Name: Novairely

  • Website: Novairely.com

  • Customer Support: novairely@gmail.com

2. Order and Payment Terms

  • By placing an order on our website, you are making an offer to purchase the products listed at the prices indicated. All orders are subject to acceptance and availability.

  • We accept payments via the payment processes Stripe offers. Payment is due at the time of purchase.

  • Prices are subject to change without notice. Taxes, shipping fees, and other charges may apply based on the delivery location. (Unless shipping is indicated as free)

3. Product Information and Availability

  • We make every effort to ensure that the products listed on our website are accurate and available. However, we do not guarantee that all products will be in stock at the time of your order.

  • All product descriptions, images, and prices are provided for reference only and may not be entirely accurate or up-to-date.

4. Shipping and Delivery

  • We offer standard and expedited shipping options to destinations in the United States.

  • Shipping costs are calculated at checkout based on your location and chosen shipping method. (Unless indicated as free)

  • We aim to process and ship orders within <7 business days. However, delivery times may vary depending on factors like location, product availability, and shipping carrier, and even emergency.

  • We are not responsible for any delays or issues caused by third-party shipping carriers once the package leaves our warehouse.

5. Returns and Refunds

  • We accept returns within 30 days of receiving your order. Please refer to our Refund & Return Policy for full details on eligibility, processes, and conditions for returns and refunds.

6. Account Registration and Security 

  • To make a purchase or access certain services on our website, you may need to create an account. IF so, you are responsible for maintaining the confidentiality of your account information, including your password.

  • You agree to provide accurate, current, and complete information during the registration process and to update such information if it changes.

  • You agree to notify us immediately of any unauthorized use of your account or any security breach.

7. Use of Website

  • You agree to use our website in accordance with all applicable local, state, and international laws and regulations.

  • You must not use the website for any unlawful purpose, or engage in any conduct that may disrupt or harm the operation of the site.

  • You may not copy, reproduce, or distribute any content from our website without prior written permission.

8. Intellectual Property

  • All content on this website, including text, images, graphics, logos, and trademarks, are the property of Novairely and are protected by copyright, trademark, and other intellectual property laws.

  • You may not use, reproduce, or distribute any content from this website without our explicit consent.

9. Limitation of Liability

  • No Liability for Damages: To the fullest extent permitted by applicable law, Novairely and its affiliates, subsidiaries, employees, agents, partners, licensors, suppliers, and contractors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or any other damages of any kind (including but not limited to damages for loss of profits, loss of data, loss of goodwill, or loss of business opportunities) arising out of or in connection with:

    • Your use or inability to use our website or products,

    • Any delays or interruptions in service,

    • Any errors, omissions, or inaccuracies in content provided by us or third parties,

    • Any damages resulting from third-party actions, including issues with delivery, shipping, or handling of goods,

    • Any virus, malware, or other malicious software transmitted through our website,

    • Any breach of these Terms, the Privacy Policy, or any other terms and conditions associated with our services.

  • Exclusion of Liability for Third-Party Content and Links: Our website may contain links to third-party websites or content. We do not control or endorse any third-party websites, and we are not responsible for any content, products, services, or other materials available through such websites. You agree that Novairely shall not be liable for any loss or damage arising from your use of any third-party content or websites.

  • Limitation of Liability in Case of Defective Products: In the event that a product purchased from our store is defective, our liability is limited to the cost of replacing the defective product or providing a refund, as outlined in our Refund & Return Policy. We are not liable for any other damages, losses, or costs incurred, including but not limited to consequential, incidental, or special damages arising from the use or inability to use the product.

  • Cap on Liability: To the maximum extent permitted by law, the total liability of Novairely for all claims arising out of or in connection with your use of the website, products, or services shall be limited to the amount you paid for the specific product or service giving rise to the claim in the last six months.

  • No Warranty: Novairely makes no representations or warranties, express or implied, regarding the quality, performance, availability, or suitability of any product or service offered on our website. All products are sold “as is,” and we disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement to the fullest extent permitted by law.

  • Force Majeure: Novairely will not be held liable for any failure or delay in fulfilling its obligations under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, terrorism, war, strikes, supply chain disruptions, or any other unforeseen events.

  • Indemnification: You agree to indemnify and hold harmless Novairely, its affiliates, officers, directors, employees, agents, partners, licensors, and suppliers from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from or related to your use of the website, your breach of these Terms, or any violation of the rights of any third party.

  • Severability: If any part of this Limitation of Liability section is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these Terms and will not affect the validity or enforceability of the remaining provisions.

10. Indemnification

  • You agree to indemnify, defend, and hold harmless Novairely and its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our website or violation of these Terms.

11. Privacy and Data Protection

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

  • By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.

12. Termination

  • We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for violation of these Terms or any other reason deemed necessary.

13. Governing Law

  • These Terms and Conditions are governed by the laws of the United States. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in accordance with the laws of the United States.

14. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes will constitute acceptance of the revised Terms.

15. Contact Us

  • If you have any questions or concerns about these Terms and Conditions, please contact us at novairely@gmail.com.